Resolve batch ingestion failure and duplicate ingestion in Adobe Experience Platform

This article explains the scenario where batch ingestion in Adobe Experience Platform fails while creating a duplicate ingestion. It clarifies the platform’s resiliency design and provides guidance on handling this behavior.

Description description

Environment

  • Product: Adobe Experience Platform
  • Applicable to scenarios involving batch ingestion processes from analytics source connector within the platform.

Issue/Symptoms

Error Example

You see an error like:

Error Code: 140

Error Description: An error occurred while processing the batch. Please contact support.

Details: The batch has already been ingested. The batch [ BATCH ID] is detected as a duplicate.

Resolution resolution

The described behavior is expected and functions as designed within Adobe Experience Platform. Below are the key details:

  • For resiliency purposes, Adobe Experience Platform creates duplicate batches containing the same set of data.
  • If one batch successfully ingests the data, any subsequent duplicate batches are marked as failed to prevent redundant data processing.
  • This mechanism ensures that only one instance of the data is ingested into the system, maintaining consistency and avoiding duplication.

No further action is required unless there are additional concerns or anomalies outside this expected behavior.

Retrieving failed batches using the Data Access API in the Data Ingestion Guide.

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